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Privacy Policy

Last updated: April 1, 2026

Overview

Murmur is a macOS dictation application that converts your speech into polished text. We are committed to protecting your privacy and being transparent about how your data is handled.

Speech Recognition

All speech recognition is performed on your Mac using Apple's built-in speech recognition engine. Your audio never leaves your device. No audio recordings are stored or transmitted to any server.

Text Enhancement

When AI text enhancement is enabled, the transcribed text (not audio) is sent to a third-party language model API (Groq) for processing. This text is used solely to improve grammar, punctuation, and clarity. Groq does not store or use your text for training purposes. The enhanced text is returned to your device and inserted into the active application.

Account Information

When you create a Murmur account, we collect:

  • Your name and email address (via Sign in with Apple or direct signup)
  • App version and last active timestamp

This information is used to manage your account and provide support.

Usage Telemetry

We collect anonymous usage metrics to improve Murmur, including:

  • Number of dictations and word counts
  • Target application identifiers (e.g., which app you dictated into)
  • Enhancement latency and token usage
  • Edit distance (how much the AI changed your text)

This data is tied to your account but does not include the content of your dictations unless you opt in to post-edit training data collection.

Personal Dictionary

Your personal dictionary entries (custom words, corrections, and vocabulary) are synced to our server so they persist across sessions. This data is tied to your account and is not shared with third parties.

Website Analytics

Our website (getmurmur.ca) collects anonymous analytics data, including page views, button clicks, scroll depth, and time on page. Visitors are identified by a hashed IP address — we never store raw IP addresses. We may also use Google Analytics for additional website insights, which is governed by Google's privacy policy.

Cookies

Our admin dashboard uses a session cookie for authentication. The landing page uses sessionStorage (not cookies) for analytics session tracking. No third-party tracking cookies are set unless Google Analytics is enabled.

Data Retention

Usage telemetry is retained indefinitely to provide historical statistics. Account data is retained for as long as your account exists. You may request deletion of your account and associated data at any time by contacting us.

Third-Party Services

  • Groq API — Processes transcribed text for AI enhancement
  • Railway — Hosts our backend API
  • Vercel — Hosts our landing page
  • Google Analytics — Optional website analytics (when enabled)

Data Security

All data transmitted between Murmur and our servers is encrypted using HTTPS/TLS. Our database is hosted on a persistent volume with access restricted to our backend service.

Children's Privacy

Murmur is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

If you have questions about this privacy policy or your data, contact us at support@murmur.app.

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